When ordering a tree or plant, make sure to know your planting zone. Your USDA hardiness zone is determined by your ZIP code.
Growing & Glowing Guarantee Plus
Extend your plant protection to a full year with Growing & Glowing Guarantee Plus, the 1-year warranty.
Every plant already includes our free 45-day guarantee, and plants delivered after October 15 are covered through May 1. Add Plus once at checkout and it covers every eligible plant in your order, including plants in containers, when they are properly planted and cared for.
What you get:
To file a claim: Email a photo of each plant to support@naturehills.com within 7 days of noticing the issue, or reach us through our contact page.
Not covered: Improper planting, weather extremes, pest or wildlife damage, or plants outside their recommended zone. Annuals, bulbs, grass plugs, and hard goods are not eligible.
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